Refund Policy

Icon Cookery School reserves the right to cancel or reschedule a class for reasons concerning Icon Cookery School. If a class has been cancelled due to low attendance, sickness or any other matter regarding Icon Cookery School, all participants will be notified within 48 hours of the class commencement date, and the option to reschedule to another date, or full refunds provided.

 

In the event a participant needs to cancel a booked class, cancellation more than 7 days prior to the date of the class, the option of a full refund, store credit or reschedule to another class is available (subject to availability within that class).

 

For a cancellation of a class within 7 days of the commencement date, the full amount of the class will be forfeited and no option for reschedule or refund will be available. 

 

All bookings and purchases made after the 1st of January 2022 will not be covered under the above cancellation policy if cancellation is due to COVID-19 related circumstances. In the event that a participant needs to cancel a booked class due to COVID-19 related circumstances, no matter the timeframe of notice, the option for a store credit is available. COVID-19 related circumstances include but are not limited to: travel restrictions and border closures, health advisories and quarantines & government mandates. No refunds are available for cancellations due to COVID-19 related circumstances.

 

All classes are transferrable to another person and cancelling participants can send someone to take their place.

 

A minimum number of participants is required to run a scheduled class. In the event that minimum numbers are not reached, Icon Cookery School reserves the right to reschedule the class. In the event that the class is rescheduled, participants will be notified as soon as possible and no later than 48 hours before the class.