Refund Policy

Icon Cookery School reserves the right to cancel or reschedule a class for reasons concerning Icon Cookery School. If a class has been cancelled due to low attendance, sickness or any other matter regarding Icon Cookery School, all participants will be notified within 48 hours of the class commencement date, and the option to reschedule to another date, or to be issued with a store credit to the full cost of their booking.

 

In the event a participant needs to cancel a booked class, cancellation more than 7 days prior to the date of the class, the option of a store credit or reschedule to another class is available (subject to availability within that class).

 

For a cancellation of a class within 7 days of the commencement date, the full amount of the class will be forfeited and no option for reschedule or refund will be available. 

 

In the event that a participant needs to cancel a booked class due to COVID-19 related circumstances, no matter the timeframe of notice, the option for a store credit is available. COVID-19 related circumstances include but are not limited to: travel restrictions and border closures, health advisories and quarantines & government mandates.

 

No refunds are available for cancellations of any kind unless previously discussed and agreed upon by Icon Cookery School.

 

A minimum number of participants is required to run a scheduled class. In the event that minimum numbers are not reached, Icon Cookery School reserves the right to reschedule the class. In the event that the class is rescheduled, participants will be notified as soon as possible and no later than 48 hours before the class.